Conditions

for online orders as of: 08.04.2024

§ 1 Scope

§ 2 Conclusion of the contract

§ 3 Individually designed goods

§ 4 Data protection

§ 5 Right of withdrawal for consumers

§ 6 Delivery of goods

§ 7 Payment, due date, retention of title

§ 8 Warranty

§ 9 Damages

§ 10 Battery Act

§ 11 Choice of law, place of performance, place of jurisdiction

§ 12 Miscellaneous

§ 1 - Scope

(1) For online orders of goods via our website www.uhren-schmuck-koch.de The following General Terms and Conditions apply exclusively Company Terms and Conditions

Koch, watches and jewellery, Rathausstraße 5,

33397 Rietberg, Germany

(hereinafter we, our, ours, us or similar terms)
Email: info@uhren-schmuck-koch.de
VAT ID: DE 174790046

Any terms and conditions you use are hereby contradicted.

(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

(3) The terms and conditions valid at the time of the order shall apply. Version of these Terms and Conditions.

(4) The prices valid at the time of the order apply. Details can be found in the respective Product description.

§ 2 - Conclusion of the contract

(1) The subject of the contract is the sale of goods from our range. Our offers on the Internet are non-binding and do not constitute a binding offer to conclude a contract.

(2) You can submit a binding purchase offer (order) via the online shopping cart system. You order in our shop by completing the following steps:

1.) You place items in your shopping cart without obligation by clicking on the button "Add to cart". 2.) All You can view items that you have placed in your shopping cart, when you click on the shopping cart icon. Here you can You can make changes, including deleting articles, at any time. 3.) If you want to purchase the items in your shopping cart, click Click on the "Shopping Cart" button to go to the Checkout area where various information must be entered.


In the In the first step you must enter a valid email address. Confirm by clicking on the respective checkboxes, the Terms and Conditions and optionally the newsletter, which from time to time provides you with new Inspirations can be sent home. Confirm with a Click on “Next” to enter your details. In the next step Choose a shipping method (optionally pick up in Store during regular opening hours). If the personal Data has been entered, confirm your entries again with by clicking on the “Next” button. Then select the shipping method and confirm with “Next”. Search now Choose a payment method and check your specified data. Changes are still possible here. If everything is OK, click on the button “Pay now order". 4.) If the instant payment system "PayPal" selected, you will be redirected to the PayPal login page. After successful registration, your PayPal stored address and account details are displayed. Click on the "Continue" you will be redirected back to our online shop to the order overview page. Before submitting the order, You have the opportunity to check all information again here, to change (also via the "back" function of the Internet browser) or cancel the purchase. 5.) By clicking on By clicking the button "Buy now" you give a binding Offer to us. This means you are offering us the conclusion of a Purchase contract at.

Information about the time of conclusion of the contract can be found You can find them in the relevant section of these Terms and Conditions. If you choose Paypal as your payment method, you will be redirected to the service provider to complete the payment process there. If Paypal is not available, you have two other payment options – prepayment or payment at Collection.

(3) After you have submitted your order, we will send You an automatically generated email confirming receipt of your Confirms the order with us and lists its details (Confirmation of receipt). Please also check your spam folder. This confirmation of receipt does not constitute acceptance of your offer, but is intended to inform you that your order with us has been received. If we accept your order, you will receive various status information about the order via email. We save the contract text and send you the order details by email. You can view the terms and conditions at any time. If you have a customer account, you can enter your order details in your View your account. As a non-registered user, the order data not accessible via the Internet.

§ 3 - Individually designed goods

(1) Should we design goods individually for you (e.g. by a classic engraving) provide us with the required individual Information or texts required for the design of the goods conclusion of contract.

(2) You agree not to transmit any data whose Content Rights of third parties (in particular copyrights, naming rights, trademark rights) or violate existing laws. You expressly release us from all liability in this context asserted claims of third parties. This also applies to the Costs of the legal proceedings required in this context Stand-in.

(3) We do not examine the data transmitted accuracy of the content and assume no liability for errors.

(4) The exchange of individually designed goods is excluded.

§ 4 - Data protection

As part of our Data protection   on www.uhren-schmuck-koch.de Further information on data protection as well as the type, scope and purpose the collection and use of data by us personal data.

§ 5 - Right of withdrawal for consumers

Consumers have a statutory right of withdrawal. Consumers is any natural person who enters into a legal transaction for the purposes which predominantly do not serve their commercial or can be attributed to self-employed professional activity.

Right of withdrawal

Right of withdrawal

You have the right, within from fourteen days without giving any reason to terminate this contract withdraw.
The cancellation period is fourteen days
ge of the day on which you or a third party other than the carrier designated by you takes possession of the last good. has.

To exercise your right of withdrawal, you must that the goods should be returned. This can be done by simply stating the order number per email to info@uhren-schmuck-koch.de .

With a clear statement about Please inform us of your decision to withdraw from this contract accordingly.

To meet the cancellation deadline, it is sufficient that you Notification of the exercise of the right of withdrawal before the expiry of Send cancellation period.

Consequences of revocation

If you withdraw from this contract, we will have given you all Payments we have received from you, including those from Delivery costs paid by you, at the latest within fourteen days from the day on which we receive notification of your withdrawal of this contract. For this repayment We will use the same payment method that you used for the original transaction, unless you have been expressly agreed otherwise; in no event will you We may charge fees for this reimbursement. Refuse to refund until we have received the goods back or until you have provided evidence of having returned the goods, whichever is the earlier. We will send you an electronic You will then be given a shipping label, which you can then print out and attach clearly to the package have to be glued.
You have the goods
immediately and in any case no later than of fourteen days from the day on which you notify us of inform us of the cancellation of this contract, or to hand over. The deadline is met if you return the goods before Expiry of the fourteen-day period. We bear the costs of returning the goods.
Against
By presenting your invoice you can also receive the goods directly in our store. The refund of the purchase price is made via the method selected when ordering. Means of payment.
You are responsible for any loss in value of the
Goods only if this loss in value is due to a the nature, characteristics and functioning of the goods necessary handling of them.

Exclusion of the right of withdrawal

The right of withdrawal only applies to Contracts that do not contain personalized goods

End of revocation

§ 6 - Delivery of goods

(1) We deliver to delivery addresses within Germany.

(2) As shipping costs (including VAT) we charge an amount of EUR 6.00.

(3) Unless otherwise specified in the item description is, the delivery of the goods in Germany takes place within 1 - 3 working days via DHL after receipt of the order confirmation. Note You that no deliveries are made on Sundays and public holidays, and Deliverers can delay delivery due to their own situations. If you have ordered items with different delivery times, we ship the goods in one shipment, unless we have have made different arrangements with you. The delivery time In this case, the article with the longest Delivery time you ordered.

(4) For orders placed Monday to Friday before 6 p.m. received, delivery will take place on the next working day, Length of actual We have no influence on delivery times.

(5) We do not offer express shipping, in urgent cases the customer can purchase the goods on site in our store at the usual Opening hours pick up.

(6) Delivery of the goods at a location specified by you Desired delivery date is possible. The order must be placed three working days before the desired delivery date. If the If the desired shipping date falls on a Sunday or public holiday, the Delivery the next working day.

(7) It is pointed out that public holidays are not are nationwide and our L e Services only provided in NRW The special features for public holidays mentioned above therefore apply to public holidays in the federal states in which Service provider involved in the processing of an order are.

(8) In case of delays in delivery of which we are aware, we will inform you inform immediately.

(9) In case of unavailability of the ordered goods we reserve the right not to deliver. In this case, we will immediately and already received immediately refund any consideration. Alternatively, we offer you another availability.

§ 7 - Payment, due date, retention of title

(1) The purchase price is due upon full delivery upon collection due.

(2) For deliveries within Germany you have the following Payment options:

You can use Paypal as a payment method both as an unregistered user and You can also choose as a registered customer at any time. The debit of your Account is activated upon completion of the order in the online shop.

Alternatively, you can also pay by Prepayment. After submitting the order, we will send you an email containing all further information about the bank details. Please Please note that the processing of your payment takes 2-3 business days in can claim and the shipment will be delayed accordingly.

If available, per order only one discount can be redeemed.

(3) The delivered goods remain our property until full payment has been made. Property .

(4) You may only exercise a right of retention to the extent that it The claims arise from the same contractual relationship.

(5) All prices include VAT.

If you have any questions, you will find our contact details in the imprint.

§ 8 - Warranty

(1) The product images may differ from the appearance of the delivered Products may vary.

(2) If the goods are defective, we will within a reasonable period of time for subsequent performance, ie either for replacement delivery or for removal of the defects. The place of performance for subsequent performance is our place of business. If the subsequent performance chosen by you only with disproportionate We are entitled to use the other form The costs required for subsequent performance Expenses will be borne by us. If a reasonable period of time for subsequent performance has expired without result, you have the right to Choice the right to cancel the purchase contract or Reduction of the purchase price.

(3) If you decide to reverse the purchase agreement, the services received by both parties must be returned and any benefits derived must be surrendered. You do not return the received service in whole or in part or only in deteriorated condition, you must inform us However, the liability for the loss incurred by the Deterioration resulting from intended use is disregarded.

(4) Claims for defects shall expire after 2 years from the date of Delivery of the goods.

(5) The statutory rights of the consumer shall apply within the framework of the warranty/liability for defects.

§ 9 - Damages

Damages for breach of a duty under the Contractual relationship is to be concluded under the legal requirements The same applies to claims for damages based on of the Product Liability Act. All information on the packaging and inserts must be observed. For any deviating application and/or handling no liability is accepted.

§ 10 - Battery Act

In connection with the sale of batteries or accumulators or with the supply of equipment -especially watches- that contain batteries we are obliged to provide end users with the Battery Regulation to point out the following:

Batteries should not and must not be disposed of in household waste As an end user, you are legally obliged to return used batteries. You can return old batteries that we have or have had as new batteries in our range, according to Use in a municipal collection point or in local shops return free of charge.

You can also return batteries to us free of charge.

Our supplier is obliged to report to the Federal Environment Agency complied with.

Batteries or accumulators that contain harmful substances must be symbol of a crossed-out garbage can. This means that the batteries or rechargeable batteries must not be disposed of in household waste. Near the garbage can symbol you will find the chemical Name of the pollutant. The other symbols shown have following meaning:

Pb = Battery contains more than 0.004 percent lead by weight Cd = Battery contains more than 0.002 percent cadmium by weight Hg = Battery contains more than 0.0005 percent mercury by weight.

Please note the above instructions.

Electrical and electronic equipment must not be disposed of in household waste Consumers can dispose of their old electrical equipment free of charge at one of the municipal collection points.

§ 11 Choice of law, place of performance, place of jurisdiction

(1) German law applies. For consumers, this Choice of law only to the extent that this does not affect the mandatory provisions of Law of the country of the consumer’s habitual residence the protection granted is not withdrawn (favourability principle).

(2) Place of performance for all services arising from the contracts concluded with us existing business relationships and jurisdiction is our Place of business, if you are not a consumer but a merchant, legal entity under public law or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU or the domicile or habitual residence at the time of The power to also refer the case to the court to appeal to another legal jurisdiction, this shall remain untouched.

§ 12 Miscellaneous

(1) A cash payment of online gift vouchers is - also partially - not possible ch

(2) The law of the Federal Republic of Germany applies.

(3) Complaints must be submitted to the address specified in Section 1 to assert.

(4) European online dispute resolution platform: From 15. February 2016, the EU Commission will provide a platform for out-of-court dispute resolution. This gives consumers the possibility of resolving disputes in Z connection with their Online ordering initially without involving a court The dispute resolution platform is then available under the external  link http://ec.europa.eu/consumers/odr/ reachable.

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